Contact Us
Prior to reaching out, please review our Frequently Asked Questions; your query might already be addressed there.
Address
Ayush Remedies
88 B Block Shyam Nagar, Bhuwana
Udaipur, Rajasthan 313001, India
Customer Care: +91 7597839603
Email: remediesayush@gmail.com
Timing: Monday to Saturday (9:00 am to 5:00 pm)
Frequently Asked Questions
Absolutely. We ship worldwide, with exceptions in regions facing disturbances or having regulations against herbal products.
We recommend checking your country’s import policies before purchasing, as we can’t comprehensively cover every country’s regulations.
We offer shipping through DHL, India Post, Delhivery, and Blue Dart.
Shipping costs vary based on the country and the service type selected (Standard or Express) during the purchase.
It’s important to note that the shipping cost covers the delivery from our country to yours, while any additional charges imposed by your local post office are beyond our control.
The delivery duration depends on the shipping method.
- International Standard Shipping: 10-15 business days.
- International Express Shipping: 7-8 business days.
- Within India: 3-5 business days.
The estimated delivery time for international orders is counted from the day we ship your products.
If your package doesn’t arrive within the specified timeframe, please wait for 20 days, as international orders may experience delays.
Ensure someone is available at home to receive the package, as many countries require a signature for successful delivery.
If issues persist, check with your local post office, as undelivered packages may be returned to us.
Your online safety is a priority for us. Our website features secured pages protected by SSL certification.
All international transactions are conducted through PayPal, ensuring that your bank and card details are not stored in our system during or after transactions.
The combination of SSL security and PayPal offers comprehensive protection against potential threats.
Once your order is shipped, you’ll receive an email with a tracking code.
Visit the courier service website and input the provided tracking number to check the real-time status of your order.
You can cancel or modify your order at any time before it ships. However, changes or cancellations are impossible once the order is in transit.
If you wish to cancel or modify your order, you must receive it and email us within seven days of receipt. Ensure the product remains in its original packing without a broken seal.
Refunds will be initiated once we receive the product back in its original condition. The refund will be processed to the account from which the payment was received.
Yes, we offer a return policy with certain conditions. The product must be unused and in its original packing to be eligible for a return.
We recommend using our natural supplements for at least 2 to 3 weeks.
If unsatisfied within 30 days of purchase, you can return the unused product for a refund, minus a 25% reloading and shipping charge.
We do not accept used products for return, and the 25% charge covers re-stocking, shipping, and handling costs.
While herbal supplements generally don’t cause side effects, it’s advisable to check the product’s detailed ingredients before starting if you are under medication.
Herbal supplements are concentrated extracts with potent medicinal properties.
No, we operate solely through our online herbal store. This direct-to-consumer approach allows us to maintain a high standard of quality and purity for every product delivered.
At Ayurved Research, your well-being is our priority. For any additional queries or concerns, please feel free to contact us.